Orders can sometimes take 2 to 3 business days to process after placing the order before shipping out.
FREE SHIPPING: 4 to 6 weeks.
FAST SHIPPING: 4 to 13 business days.
The above shipping time is calculated by business days. This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, geolocation, customs, couriers, and factors outside our control.
You may contact us if your package is taking too long to arrive and we will help you resolve any situation that we can.
Processing time + Shipping Time = Total delivery time. According to our client's feedback, most packages were received fast and in good condition.
The expected delivery date is provided by the courier and is subject to change. Contact us at firstname.lastname@example.org if any issue arises during the shipping time or after you received the item. Our customer service representatives will do their best to answer your queries.
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. You can track your order at 17track and Canada Post. Once you receive your tracking information it can take a few days to update.
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at email@example.com if you believe you have provided a wrong shipping address.